Privacy Notice

Privacy Notice

Macomber, Farr, & Whitten values you as a customer. We strongly believe in protecting the confidentiality and security of information we collect about you. This notice describes our privacy policies and practices to explain how we collect, protect, and share personal information about you in connection with the products and services we provide.

We collect information about you from:

  • Our interactions with you, including applications, forms, interviews, communications, and visits to our website. Your decision to share information is voluntary, but refusal to do so may limit our ability to service your needs.
  • Consumer reporting agencies, state motor vehicle departments, property inspection agencies, tax offices, medical providers, and medical information bureaus.
  • Other insurance companies, as allowed by law, including claim reports, coverage detail, and policy status.

How we use this information & who we share it with:

  • Our carriers, adjusting firms, brokers, and affiliated agencies underwrite and service your insurance or report your claim, including the Federal Marketplace Exchange.
  • State agencies, lending institutions, your clients, subcontractors, or business associates as requested in order to provide proof of insurance.
  • To those individuals, you authorize in writing on file at our agency.
  • To you and those individuals considered a named insured under your policy.
  • Courts and government agencies in response to court orders or legal investigations.
  • Any third party within the scope of the law to perform the necessary function of providing insurance proposals and services to you.

How we protect your information:

We maintain physical, electronic, and procedural safeguards to protect your information. We require all employees to acknowledge and abide by our privacy policy. We prohibit the unlawful disclosure of nonpublic, personal information.

Access to your information:

You have the right to obtain certain items of information that we have collected about you and request correction of information if you feel it is inaccurate. If we agree, we notate or correct our records accordingly. Certain information collected in connection with, or in anticipation of, any claim or legal proceeding will not be made available.

Further Information:

If you have further questions about our privacy policy, please write to us at:

Macomber, Farr, & Whitten
P.O. Box 2269
Augusta, ME 04338-2269

What Our Clients Say

Thank you, Lisa - for all that you have done and all that you continue to do. I will NEVER hesitate to send a client your way, and I will certainly never worry about whether or not they are in good hands.

- January M. Peavey

I wanted to thank you for assisting my grandparents with their business insurance. Your personal attentiveness as well as your attention to detail and hands on service was exceptional. Thank you very much for helping them to get the coverage they need at an affordable price.

- Tracy Bryant

The knowledge your office provides has made the experience positive for the customers I've sent to you. I want to express my sincere gratitude to you for all you do to make the process as stress free as possible.

- Darla Frost

I've always been a bit overwhelmed and hesitant when speaking to to insurance representatives for any type of insurance, but when I started working with Lisa concerning a side venture, all that changed. We ended up with coverage that far exceeded the 'other guys' and for a fraction of the cost. I would recommend her for any of you commercial insurance needs.

- Matthew J Hunt

Dear Peter, Thank you for your great service and care you have shown us. We will be getting our car back Thursday. It was actually a pleasure doing business with you and Macomber, Farr & Whitten… minus our car accident. Thanks again,

- J Walsh & J Sullivan

Peter, I appreciated your personal note that you sent. We have always received excellent service from your agency.

- Anita C.

Year after year, Lynn's insurance knowledge and situational awareness have enabled us to navigate complex changes to our employer sponsored health plan. Last renewal she spotted an overlooked, seemingly minor change in our group census that led to a 9% premium savings for the year.

- - Nathan C.

Working with Lynn has consistently resulted in insurance coverage that is affordable and cost effective. She is always focused on both our needs and resources while working tirelessly exploring all options.

- Thomas G. Warren

Reliable Service Since 1848

It used to be so simple. All an insurance agency had to do was offer a few different types of coverage: home, life, and eventually auto. Things hardly changed from year to year. Today, the world operates in a faster; more complicated manner. More is at stake. There’s a lot more to lose. Consequently, insurance is more complicated, too.

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